Intermittent Connectivity Issues in PHX

Incident Report for Liquid Web - Cloud Sites

Resolved

Following continued monitoring, without further issues we are considering this issue resolved.

Posted Sep 14, 2018 - 01:42 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 13, 2018 - 16:35 CDT

Investigating

Our Operations team is investigating an intermittent connectivity issue in the PHX1-1 Datacenter. Websites may experience occasional spikes in latency or dropped connections.

As we have more information we will update this post. We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.

Posted Sep 13, 2018 - 13:02 CDT

This incident affected: MariaDB (PHX), PHP Services (PHX), IIS Services (PHX), MSSQL (PHX), and FTP (PHX).