Potential Increase in Support Response Times

Incident Report for Liquid Web - Cloud Sites

Resolved

We have identified an issue and implemented the fix. Issue has now been resolved.

Posted Jun 11, 2022 - 04:42 CDT

Investigating

We are currently investigating errors within our chat and ticketing system due to recent maintenance. At the moment, chat and ticketing systems are fully operational, however, there is a possibility of increased response time from our Support department. Customers can contact Liquid Web via phone during this time as well, which at the moment is not affected.

Should you have any questions or concerns, feel free to reach out to us via phone at 1-800-580-4985 (1-517-322-0434).

Posted Jun 11, 2022 - 03:57 CDT