Liquid Web - Cloud Sites Status

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 21:00 CDT

Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms throughout the next few nights. We will remove the ability to provision .NET 4.5 (IIS 8.5), and will begin migrating the first set of clusters to .NET 4.6.2 (IIS 10).

During this time customers may experience a loss of sessions when their domain's cluster is moved from the old nodes (.NET 4.5) to the new nodes (.NET 4.6.2).

Migrations each night will take place from 9 pm - 11 pm CST.

Schedule for .NET migration:
6/20/2022 - Cluster 5 LAN3, Cluster 5 PHX1 WC1, Cluster 6 PHX1 WC2
6/21/2022 - Cluster 3 LAN3, Cluster 2 PHX1 WC1, Cluster 4 PHX1 WC2
6/22/2022 - Cluster 6 LAN3, Cluster 1 PHX1 WC1, Cluster 2 PHX1 WC2
6/23/2022 - Cluster 1 LAN3, Cluster 6 PHX1 WC1, Cluster 3 PHX1 WC2
6/24/2022 - Cluster 2 LAN3, Cluster 4 PHX1 WC1, Cluster 5 PHX1 WC2
6/27/2022 - Cluster 4 LAN3, Cluster 3 PHX1 WC1, Cluster 1 PHX1 WC2

More information can be found here:
https://help.liquidweb.com/s/article/NET-Upgrades-on-Cloud-Sites

If you have any questions, please do not hesitate to contact a member of our support team via ticket, live-chat or by toll-free phone at 1-800-580-4985.

PHP Services Operational

LAN Operational

PHX Operational

IIS Services Under Maintenance

LAN Under Maintenance

PHX Under Maintenance

MariaDB Operational

LAN Operational

PHX Operational

MSSQL Operational

LAN Operational

PHX Operational

FTP Operational

LAN Operational

PHX Operational

Management Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 25, 2022

No incidents reported today.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

Unresolved incident: .NET/IIS Deprecation and Migration.

Jun 20, 2022

.NET/IIS Deprecation and Migration

Completed - The scheduled maintenance has been completed.
Jun 20, 23:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 21:00 CDT

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.

Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.

Jun 11, 2022

Potential Increase in Support Response Times

Resolved - We have identified an issue and implemented the fix. Issue has now been resolved.
Jun 11, 04:42 CDT

Investigating - We are currently investigating errors within our chat and ticketing system due to recent maintenance. At the moment, chat and ticketing systems are fully operational, however, there is a possibility of increased response time from our Support department. Customers can contact Liquid Web via phone during this time as well, which at the moment is not affected.

Should you have any questions or concerns, feel free to reach out to us via phone at 1-800-580-4985 (1-517-322-0434).
Jun 11, 03:57 CDT

Chat, Ticket and Help Center Maintenance

Completed - The scheduled maintenance has been completed.
Jun 11, 01:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:30 CDT

Scheduled - Our Chat, Ticketing and Help Center service will have a short period of maintenance. During this window, customers may see a interruption in service, however customers can contact Liquid Web via phone during this time. This maintenance does not impact customer services, just the ability to reach our support team and Help Center.

We encourage customers to reach out to us via phone at 1-800-580-4985 (1-517-322-0434) if you have any questions or concerns.
Jun 9, 16:05 CDT