All Systems Operational
PHP Services Operational
LAN   Operational
PHX   Operational
IIS Services Operational
LAN   Operational
PHX   Operational
MariaDB Operational
LAN   Operational
PHX   Operational
MSSQL Operational
LAN   Operational
PHX   Operational
FTP Operational
LAN   Operational
PHX   Operational
Management Portal Operational
Management Portal   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Sites PHX Maria Database Maintenance Sep 25, 21:00 - Sep 26, 03:00 CDT
From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-061.wc1.phx1
mariadb-062.wc1.phx1
mariadb-063.wc1.phx1
mariadb-064.wc1.phx1
mariadb-085.wc2.phx1
mariadb-086.wc2.phx1
mariadb-087.wc2.phx1
mariadb-088.wc2.phx1
mariadb-089.wc2.phx1
mariadb-090.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Posted on Sep 20, 16:35 CDT
Cloud Sites PHX Maria Database Maintenance Sep 26, 21:00 - Sep 27, 03:00 CDT
From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-065.wc1.phx1
mariadb-066.wc1.phx1
mariadb-067.wc1.phx1
mariadb-068.wc1.phx1
mariadb-091.wc2.phx1
mariadb-092.wc2.phx1
mariadb-093.wc2.phx1
mariadb-094.wc2.phx1
mariadb-095.wc2.phx1
mariadb-096.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Posted on Sep 20, 16:38 CDT
Cloud Sites PHX Maria Database Maintenance Sep 27, 21:00 - Sep 28, 03:00 CDT
rom 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-069.wc1.phx1
mariadb-070.wc1.phx1
mariadb-071.wc1.phx1
mariadb-072.wc1.phx1
mariadb-097.wc2.phx1
mariadb-098.wc2.phx1
mariadb-099.wc2.phx1
mariadb-100.wc2.phx1
mariadb-101.wc2.phx1
mariadb-102.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Posted on Sep 20, 16:38 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Sep 20, 17:29 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Sep 20, 17:31 CDT
Cloud Sites File Manager Maintenance Oct 2, 23:00 - Oct 3, 01:00 CDT
Cloud Sites Operations will be performing maintenance on the File Manager Application. File Manager may be intermittently inaccessible during this maintenance window. However, FTP connectivity will not be affected. This means FTP clients such as FileZilla will continue to work through this maintenance.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Posted on Sep 20, 16:53 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Sep 20, 17:33 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Sep 20, 17:33 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Sep 20, 17:34 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Sep 20, 17:35 CDT
Our engineers will be performing maintenance to our Chat and Ticketing systems. During this maintenance window, Chat and Ticket sessions may abruptly disconnect and errors may be observed during Chat or Ticket initialization. We only anticipate 5-minutes of downtime for the systems and appreciate your patience as we upgrade our support systems.

If you have any urgent needs during the maintenance window, please contact a member of our support team via phone at (800)-580-4985, (517)-322-0434 (international).
Posted on Sep 21, 14:46 CDT
Past Incidents
Sep 25, 2018
Completed - The scheduled maintenance has been completed.
Sep 25, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 21:00 CDT
Scheduled - From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-057.wc1.phx1
mariadb-058.wc1.phx1
mariadb-059.wc1.phx1
mariadb-060.wc1.phx1
mariadb-079.wc2.phx1
mariadb-080.wc2.phx1
mariadb-081.wc2.phx1
mariadb-082.wc2.phx1
mariadb-083.wc2.phx1
mariadb-084.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Sep 20, 16:34 CDT
Sep 23, 2018

No incidents reported.

Sep 22, 2018

No incidents reported.

Sep 21, 2018
Completed - The scheduled maintenance has been completed.
Sep 21, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 21:00 CDT
Scheduled - From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-053.wc1.phx1
mariadb-054.wc1.phx1
mariadb-055.wc1.phx1
mariadb-056.wc1.phx1
mariadb-073.wc2.phx1
mariadb-074.wc2.phx1
mariadb-075.wc2.phx1
mariadb-076.wc2.phx1
mariadb-077.wc2.phx1
mariadb-078.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Sep 20, 15:16 CDT
Sep 19, 2018
Completed - The scheduled maintenance has been completed.
Sep 19, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 21:00 CDT
Scheduled - From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-049.wc1.phx1
mariadb-050.wc1.phx1
mariadb-051.wc1.phx1
mariadb-052.wc1.phx1
mariadb-067.wc2.phx1
mariadb-068.wc2.phx1
mariadb-069.wc2.phx1
mariadb-070.wc2.phx1
mariadb-071.wc2.phx1
mariadb-072.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Sep 13, 15:13 CDT
Sep 18, 2018
Completed - The scheduled maintenance has been completed.
Sep 18, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 21:00 CDT
Scheduled - From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-045.wc1.phx1
mariadb-046.wc1.phx1
mariadb-047.wc1.phx1
mariadb-048.wc1.phx1
mariadb-061.wc2.phx1
mariadb-062.wc2.phx1
mariadb-063.wc2.phx1
mariadb-064.wc2.phx1
mariadb-065.wc2.phx1
mariadb-066.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Sep 13, 15:12 CDT
Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018
Completed - The scheduled maintenance has been completed.
Sep 14, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 07:00 CDT
Scheduled - Starting on September 12, 2018, at 07:00 AM (CDT) Our Infrastructure team will be performing routine maintenance to the power distribution systems. This maintenance window will remain open for eight hours and will help to ensure power is available and operating at peak fidelity to support 100% uptime. This will not require any action on your part.

We do not expect this routine maintenance to be service affecting, however if you experience any issues or witness any abnormalities, please do not hesitate to let us know. We are available to assist with any questions or concerns at (800)-580-4985, (517)-322-0434 (international), or by email at support@liquidweb.com.
Sep 11, 14:49 CDT
Completed - The scheduled maintenance has been completed.
Sep 14, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 21:00 CDT
Scheduled - From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-041.wc1.phx1
mariadb-042.wc1.phx1
mariadb-043.wc1.phx1
mariadb-044.wc1.phx1
mariadb-055.wc2.phx1
mariadb-056.wc2.phx1
mariadb-057.wc2.phx1
mariadb-058.wc2.phx1
mariadb-059.wc2.phx1
mariadb-060.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Sep 6, 15:31 CDT
Resolved - Following continued monitoring, without further issues we are considering this issue resolved.
Sep 14, 01:42 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 16:35 CDT
Investigating - Our Operations team is investigating an intermittent connectivity issue in the PHX1-1 Datacenter. Websites may experience occasional spikes in latency or dropped connections.

As we have more information we will update this post. We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Sep 13, 13:02 CDT
Sep 13, 2018
Resolved - No further issues to report. Resolving the issue at this time.
Sep 13, 07:54 CDT
Update - We have experienced no further disruptions to the network since the original report, however further monitoring continues at this time.
Sep 13, 01:56 CDT
Monitoring - We have been monitoring the issue and have not seen any reoccurrence for over 3 hours. We will continue to investigate the root cause and monitor for any signs of future occurrences.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Sep 12, 11:43 CDT
Investigating - Our Operations team is investigating an intermittent connectivity issue in the PHX1-1 Datacenter. Websites may experience occasional spikes in latency or dropped connections.

As we have more information we will update this post. We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Sep 12, 08:09 CDT
Completed - The scheduled maintenance has been completed.
Sep 13, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 21:00 CDT
Scheduled - From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-037.wc1.phx1
mariadb-038.wc1.phx1
mariadb-039.wc1.phx1
mariadb-040.wc1.phx1
mariadb-049.wc2.phx1
mariadb-050.wc2.phx1
mariadb-051.wc2.phx1
mariadb-052.wc2.phx1
mariadb-053.wc2.phx1
mariadb-054.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Sep 6, 15:31 CDT
Sep 12, 2018
Completed - The scheduled maintenance has been completed.
Sep 12, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 21:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the MSSQL hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Sep 6, 15:27 CDT
Completed - The scheduled maintenance has been completed.
Sep 12, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 21:01 CDT
Scheduled - From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-033.wc1.phx1
mariadb-034.wc1.phx1
mariadb-035.wc1.phx1
mariadb-036.wc1.phx1
mariadb-043.wc2.phx1
mariadb-044.wc2.phx1
mariadb-045.wc2.phx1
mariadb-046.wc2.phx1
mariadb-047.wc2.phx1
mariadb-048.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Sep 6, 15:30 CDT
Sep 11, 2018
Completed - The scheduled maintenance has been completed.
Sep 11, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 21:01 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are rebooted.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Sep 6, 15:22 CDT
Completed - The scheduled maintenance has been completed.
Sep 11, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 21:00 CDT
Scheduled - From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-029.wc1.phx1
mariadb-030.wc1.phx1
mariadb-031.wc1.phx1
mariadb-032.wc1.phx1
mariadb-037.wc2.phx1
mariadb-038.wc2.phx1
mariadb-039.wc2.phx1
mariadb-040.wc2.phx1
mariadb-041.wc2.phx1
mariadb-042.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Sep 6, 15:29 CDT