All Systems Operational
PHP Services Operational
LAN Operational
PHX Operational
IIS Services Operational
LAN Operational
PHX Operational
MariaDB Operational
LAN Operational
PHX Operational
MSSQL Operational
LAN Operational
PHX Operational
FTP Operational
LAN Operational
PHX Operational
Management Portal Operational
Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Sites MariaDB Maintenace May 20, 21:00 - May 24, 03:00 CDT
Cloud Sites Operations will be performing maintenance on Maria Databases nightly, starting at 10PM - 4AM EST. The following hosts will need to be switched to read access for data integrity. The server will perform a quick reboot when the maintenance has been completed. A reboot typically only take 10-15 seconds and afterward your DB will have full read and write access again. Read-only status will be kept to a minimum, however, some larger databases may see up to an hour of read-only status during the maintenance windows.

Below are the scheduled times and affected database hosts.

5/20/2019 mariadb-066.wc2.phx1 - mariadb-100.wc2.phx1
5/21/2019 mariadb-061.wc1.lan3 - mariadb-090.wc1.lan3
5/22/2019 mariadb-101.wc2.phx1 - mariadb-135.wc2.phx1
5/23/2019 mariadb-091.wc1.lan3 - mariadb-120.wc1.lan3

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Posted on May 16, 14:22 CDT
Cloud Sites Infrastructure Maintenance May 20, 21:00-23:30 CDT
Cloud Sites Engineers will be performing an maintenance on the Cloud Sites infrastructure. While we do not expect any impact, customers may experience brief issues loading web pages. Any issue will be limited and refreshing the page should resolve it.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at 1(855)-348-9060.
Posted on May 16, 14:33 CDT
Cloud Sites Infrastructure Maintenance May 21, 21:00-23:30 CDT
Cloud Sites Engineers will be performing an maintenance on the Cloud Sites infrastructure. While we do not expect any impact, customers may experience brief issues loading web pages. Any issue will be limited and refreshing the page should resolve it.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at 1(855)-348-9060.
Posted on May 16, 14:35 CDT
Cloud Sites Infrastructure Maintenance May 29, 21:00-21:30 CDT
Cloud Sites Engineers will be performing an maintenance on the Cloud Sites infrastructure. While we do not expect any impact, customers may experience brief provisioning issues. Any issue will be limited and refreshing the page should resolve it.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at 1(855)-348-9060.
Posted on May 16, 14:37 CDT
PHX & LAN Windows Patching Maintenance Jun 3, 02:00-03:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on May 16, 14:25 CDT
PHX & LAN Windows Patching Maintenance Jun 3, 21:00-22:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on May 16, 14:25 CDT
PHX & LAN Windows Patching Maintenance Jun 5, 02:00-03:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on May 16, 14:26 CDT
PHX & LAN Windows Patching Maintenance Jun 5, 21:00-22:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on May 16, 14:26 CDT
PHX & LAN Windows Patching Maintenance Jun 7, 02:00-03:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on May 16, 14:27 CDT
PHX & LAN Windows Patching Maintenance Jun 7, 21:00-22:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on May 16, 14:28 CDT
Past Incidents
May 19, 2019

No incidents reported today.

May 18, 2019

No incidents reported.

May 17, 2019
Cloud Sites MariaDB Maintenace
Completed - The scheduled maintenance has been completed.
May 17, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 21:00 CDT
Scheduled - Cloud Sites Operations will be performing maintenance on Maria Databases nightly, starting at 10PM - 4AM EST. The following hosts will need to be switched to read access for data integrity. The server will perform a quick reboot when the maintenance has been completed. A reboot typically only take 10-15 seconds and afterward your DB will have full read and write access again. Read-only status will be kept to a minimum, however, some larger databases may see up to an hour of read-only status during the maintenance windows.

For this week’s maintenance, we will only be working on the PHX1-1 / wc1.phx1 Datacenter. Below are the scheduled times and affected database hosts.

5/13/2019 mariadb-049.wc1.phx1 - mariadb-074.wc1.phx1
5/14/2019 mariadb-075.wc1.phx1 - mariadb-100.wc1.phx1
5/15/2019 mariadb-101.wc1.phx1 - mariadb-126.wc1.phx1
5/16/2019 mariadb-127.wc1.phx1 - mariadb-138.wc1.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
May 9, 17:51 CDT
May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019
Cloud Sites MariaDB Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 21:00 CDT
Scheduled - Cloud Sites Operations will be performing maintenance on Maria Databases nightly, starting at 10PM - 4AM EST. The following hosts will need to be switched to read access for data integrity. The server will perform a quick reboot when the maintenance has been completed. A reboot typically only take 10-15 seconds and afterward your DB will have full read and write access again. Read-only status will be kept to a minimum, however, some larger databases may see up to an hour of read-only status during the maintenance windows.

5/06/2019 mariadb-001.wc1.phx1 - mariadb-018.wc1.phx1
5/07/2019 mariadb-031.wc2.phx1 - mariadb-065.wc2.phx1
5/08/2019 mariadb-031.wc1.lan3 - mariadb-060.wc1.lan3
5/09/2019 mariadb-019.wc1.phx1 - mariadb-048.wc1.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
May 2, 14:37 CDT
May 9, 2019
LAN MariaDB Issues
Resolved - This incident has been resolved.
May 9, 15:49 CDT
Monitoring - We were able to get the Database device back running in full operation and monitoring for any signs of further issues.
May 9, 15:32 CDT
Investigating - We are currently investigating an issue with a database service in LAN datacenter are intermittently not loading for some customers. Customers on mariadb-023.wc1.lan3 may be seeing issues connecting or updating as it may be in a state of Read-Only while we investigate and fix the issue. We will update this post as we have additional details.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
May 9, 15:13 CDT
May 8, 2019

No incidents reported.

May 7, 2019
Cloud Sites Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
May 7, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 21:00 CDT
Scheduled - Cloud Sites Engineers will be performing an maintenance on the Cloud Sites infrastructure. While we do not expect any impact, customers may experience brief provisioning issues. Any issue will be limited and refreshing the page should resolve it.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at 1(855)-348-9060.
May 2, 14:20 CDT
May 5, 2019

No incidents reported.

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