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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 21:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms throughout the next few nights. We will remove the ability to provision .NET 4.5 (IIS 8.5), and will begin migrating the first set of clusters to .NET 4.6.2 (IIS 10).
During this time customers may experience a loss of sessions when their domain's cluster is moved from the old nodes (.NET 4.5) to the new nodes (.NET 4.6.2).
Migrations each night will take place from 9 pm - 11 pm CST.
If you have any questions, please do not hesitate to contact a member of our support team via ticket, live-chat or by toll-free phone at 1-800-580-4985.
Completed -
The scheduled maintenance has been completed.
Jun 20, 23:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 21:00 CDT
Scheduled -
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms throughout the next few nights. We will remove the ability to provision .NET 4.5 (IIS 8.5), and will begin migrating the first set of clusters to .NET 4.6.2 (IIS 10).
During this time customers may experience a loss of sessions when their domain's cluster is moved from the old nodes (.NET 4.5) to the new nodes (.NET 4.6.2).
Migrations each night will take place from 9 pm - 11 pm CST.
If you have any questions, please do not hesitate to contact a member of our support team via ticket, live-chat or by toll-free phone at 1-800-580-4985.
Jun 20, 14:49 CDT
Resolved -
We have identified an issue and implemented the fix. Issue has now been resolved.
Jun 11, 04:42 CDT
Investigating -
We are currently investigating errors within our chat and ticketing system due to recent maintenance. At the moment, chat and ticketing systems are fully operational, however, there is a possibility of increased response time from our Support department. Customers can contact Liquid Web via phone during this time as well, which at the moment is not affected.
Should you have any questions or concerns, feel free to reach out to us via phone at 1-800-580-4985 (1-517-322-0434).
Jun 11, 03:57 CDT
Completed -
The scheduled maintenance has been completed.
Jun 11, 01:30 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:30 CDT
Scheduled -
Our Chat, Ticketing and Help Center service will have a short period of maintenance. During this window, customers may see a interruption in service, however customers can contact Liquid Web via phone during this time. This maintenance does not impact customer services, just the ability to reach our support team and Help Center.
We encourage customers to reach out to us via phone at 1-800-580-4985 (1-517-322-0434) if you have any questions or concerns.
Jun 9, 16:05 CDT