All Systems Operational
PHP Services Operational
LAN Operational
PHX Operational
IIS Services Operational
LAN Operational
PHX Operational
MariaDB Operational
LAN Operational
PHX Operational
MSSQL Operational
LAN Operational
PHX Operational
FTP Operational
LAN Operational
PHX Operational
Management Portal Operational
Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 17, 2020

No incidents reported today.

Feb 16, 2020

No incidents reported.

Feb 15, 2020
Completed - The scheduled maintenance has been completed.
Feb 15, 01:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 00:00 CST
Scheduled - Our Chat, Ticketing and Help Center service will have a short period of maintenance. During this window, customers may see a interruption in service, however customers can contact Liquid Web via phone during this time. This maintenance does not impact customer services, just the ability to reach our support team and Help Center. We encourage customers to reach out to us via phone at 1-800-580-4985 (1-517-322-0434) if you have any questions or concerns.
Jan 23, 12:13 CST
Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020
Completed - The scheduled maintenance has been completed.
Feb 10, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 21:00 CST
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted, this interruption should be no longer than 5 minutes.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Feb 6, 14:16 CST
Resolved - This incident has been resolved.
Feb 10, 10:45 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 10, 10:10 CST
Identified - Our Engineers are investigating an issue with some MariaDB Masters reporting down. We will continue to work towards resolution and update this post with additional information as it is available.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Feb 10, 10:02 CST
Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020
Completed - The scheduled maintenance has been completed.
Feb 7, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 21:00 CST
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jan 23, 14:39 CST
Completed - The scheduled maintenance has been completed.
Feb 7, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 02:00 CST
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jan 23, 14:38 CST
Feb 6, 2020

No incidents reported.

Feb 5, 2020
Completed - The scheduled maintenance has been completed.
Feb 5, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 21:00 CST
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jan 23, 14:36 CST
Resolved - This incident has been resolved.
Feb 5, 13:07 CST
Identified - We have identified an issue causing some scripted emails in the PHX environment to fail with a 5.5.1 Error. We are working to resolve this as quickly as possible with our email partner.

Our support team is available to assist with any questions or concerns via chat, ticket, or telephone at (855)-348-9060.
Feb 5, 05:39 CST
Completed - The scheduled maintenance has been completed.
Feb 5, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 02:00 CST
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jan 23, 14:31 CST
Feb 4, 2020
Completed - The scheduled maintenance has been completed.
Feb 4, 23:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 21:00 CST
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted, this interruption should be no longer than 5 minutes.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jan 30, 14:32 CST
Resolved - This incident has been resolved.
Feb 4, 17:26 CST
Monitoring - We had a brief instance of one of our loadbalancer reporting errors. A fix has been implemented and we are monitoring results.

If you have any questions or experiencing issues still, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Feb 4, 11:11 CST
Feb 3, 2020
Completed - The scheduled maintenance has been completed.
Feb 3, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 21:00 CST
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jan 23, 14:29 CST
Completed - The scheduled maintenance has been completed.
Feb 3, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 02:01 CST
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jan 23, 14:28 CST