All Systems Operational
PHP Services Operational
LAN Operational
PHX Operational
IIS Services Operational
LAN Operational
PHX Operational
MariaDB Operational
LAN Operational
PHX Operational
MSSQL Operational
LAN Operational
PHX Operational
FTP Operational
LAN Operational
PHX Operational
Management Portal Operational
Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Sites Infrastructure Maintenance Oct 24, 21:00 - Oct 25, 00:00 CDT
Our operations team will be performing maintenance on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading webpages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Posted on Oct 17, 15:24 CDT
PHX & LAN Windows Patching Maintenance Oct 28, 02:00-03:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Oct 17, 15:10 CDT
PHX & LAN Windows Patching Maintenance Oct 28, 21:00-22:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Oct 17, 15:11 CDT
PHX & LAN Windows Patching Maintenance Oct 30, 02:00-03:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Oct 17, 15:12 CDT
PHX & LAN Windows Patching Maintenance Oct 30, 21:00-22:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Oct 17, 15:12 CDT
PHX & LAN Windows Patching Maintenance Nov 1, 02:00-03:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Oct 17, 15:13 CDT
PHX & LAN Windows Patching Maintenance Nov 1, 21:00-22:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Oct 17, 15:13 CDT
Past Incidents
Oct 23, 2019
Cloud Sites Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 21:00 CDT
Scheduled - Our operations team will be performing maintenance on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may experience a brief issue with DNS lookups. Any interruption will be limited (No more than 5 minutes).

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Oct 17, 15:17 CDT
Oct 22, 2019
Cloud Sites Support Inbound Number Issues
Resolved - The issue we had been experiencing with (855) 348-9060 has been resolved. Thank you for your patience and we apologize for any inconvenience this may have caused.
Oct 22, 22:53 CDT
Identified - The issue has been identified and the 1(855)348-9060 number is now functional to call. We are still investigating a few other lines in but the direct line mentioned above and our standard Liquid Web phone line are available to be used.
Oct 22, 16:21 CDT
Investigating - We are currently experiencing issues with the direct inbound Cloud Sites Support phone number - 1(855)348-9060. Our teams are working to identify and resolve the issue.

In the meantime, please call us at our main LiquidWeb line 1(800)580-4985, then 2 for Support, and 3 for Cloud Sites. Thank you for your patience while we work to get this resolved.
Oct 22, 09:56 CDT
Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019
Cloud Sites PHX Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 21:00 CDT
Scheduled - Our operations team will be performing maintenance on our PHX infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading webpages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Oct 11, 15:15 CDT
Oct 17, 2019
Cloud Sites LAN Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 21:00 CDT
Scheduled - Our operations team will be performing maintenance on our LAN infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading webpages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Oct 11, 15:14 CDT
Oct 16, 2019
Cloud Sites Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 21:00 CDT
Scheduled - Our operations team will be performing maintenance on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues with HTTPS on phpMyAdmin URL. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Oct 11, 15:08 CDT
Oct 15, 2019

No incidents reported.

Oct 14, 2019
Cloud Sites Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 21:01 CDT
Scheduled - Our operations team will be performing maintenance on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading webpages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Oct 10, 16:27 CDT
Oct 13, 2019

No incidents reported.

Oct 12, 2019
Chat, Ticket and Help Center System Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 00:00 CDT
Scheduled - Engineers will be performing maintenance on our chat, ticket and Help Center systems. During this maintenance, these services will be unavailable. In addition, our support team may need additional time to access customer information. Phone calls and email requests will not be impacted during this period. We apologize for any inconvenience.
Oct 7, 07:49 CDT
Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

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