All Systems Operational
PHP Services Operational
LAN   Operational
PHX   Operational
IIS Services Operational
LAN   Operational
PHX   Operational
MariaDB Operational
LAN   Operational
PHX   Operational
MSSQL Operational
LAN   Operational
PHX   Operational
FTP Operational
LAN   Operational
PHX   Operational
Management Portal Operational
Management Portal   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Dec 3, 14:27 CST
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Dec 3, 14:28 CST
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Dec 3, 14:29 CST
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Dec 3, 14:30 CST
Past Incidents
Dec 11, 2018

No incidents reported today.

Dec 10, 2018
Completed - The scheduled maintenance has been completed.
Dec 10, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 21:00 CST
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Dec 3, 14:26 CST
Completed - The scheduled maintenance has been completed.
Dec 10, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 02:00 CST
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Dec 3, 14:25 CST
Resolved - Our Operations team has resolved the issues with PHX WC nodes causing the intermittent errors. We apologize for any disruption this may have caused.
Dec 10, 00:31 CST
Identified - Our Operations team is currently working to resolve an intermittent errors being received for some websites on PHX.WC2. We will provide additional updates here as new information is made available.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at 1-855-348-9060.
Dec 9, 23:56 CST
Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018
Resolved - Our Operations team have taken the necessary steps to mitigate the inbound DDOS which impacted sites on PHP7-29. All sites have been confirmed operational at this time.

If you note any further performance issues please contact support.
Dec 2, 14:09 CST
Monitoring - Our Operations team is currently working to resolve an intermittent networking issue that is causing a delay in sites loading on WC1.PHX1. We will provide additional updates here as new information is made available.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at 1-855-348-9060.
Dec 2, 14:03 CST
Dec 1, 2018

No incidents reported.

Nov 30, 2018
Resolved - We are no longer seeing any reports or alerts for any further issues. We will continue monitoring and reviewing logs to track down the root cause.

Thank you for your patience! As always, we are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Nov 30, 15:46 CST
Monitoring - We are no longer seeing any reports or alerts for any further issues. We will continue monitoring and reviewing logs to track down the root cause.

Thank you for your patience! As always, we are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Nov 30, 15:40 CST
Investigating - Our Operations team is currently investigating an intermittent networking issue that is causing a delay in sites loading. We will continue to investigate the root cause and update here if we have any additional details.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Nov 30, 14:56 CST
Nov 29, 2018

No incidents reported.

Nov 28, 2018

No incidents reported.

Nov 27, 2018
Completed - The scheduled maintenance has been completed.
Nov 27, 18:06 CST
Verifying - Verification is currently underway for the maintenance items.
Nov 27, 18:02 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 16:49 CST
Scheduled - The Cloud Sites engineering team will be performing an emergency service restart on one of our load balancers. While these machines are designed to fail over gracefully, be aware that some sites in the wc2.phx1 Data Denter may experience a brief interruption in connectivity. Our operations team will be monitoring these and bringing them back online as quickly as possible, but if your site is down for longer than a few minutes, please don't hesitate to reach out to us

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.

Regards,
Ian A. White
Managed Applications Support III
1-855-348-9060
Nov 27, 16:47 CST