Update - Patching and accompanying server reboots continue. On Wednesday, January 17th from 10pm - 11pm ET we will be patching hypervisors which will cause a brief disconnect for all MSSQL servers. Customers can anticipate a momentary drop in MSSQL connections during the failover.
Jan 17, 15:25 CST
Update - Our Redis services were unavailable for longer than anticipated, but have been failed over and have resumed normal operations. We apologize for the extended disruption to services during the reboots.
Jan 17, 02:56 CST
Update - Patching continues on our Cloud Sites platform with reboots anticipated to occur between 2am - 5am ET. We do anticipate a brief disruption with the following services as reboots occur:
- Websites utilizing SSL via SNI
- PHPMyAdmin and MyLittleAdmin
Jan 17, 01:06 CST
Update - Patching on PHP servers in PHX caused a brief disruption to sites on PHP7-32 in PHX1-2. We apologize for the disruption and have the issue resolved at this time.
Jan 10, 21:52 CST
Update - Patching and accompanying server reboots continue. Wednesday, January 10th at 10pm ET we will begin patching our MSSQL servers. Customers can anticipate a momentary drop in MSSQL connections during the failover. Thank you for your patience while we continue working to patch our environment.
Jan 10, 19:44 CST
Identified - Patching continues throughout the weekend on the Cloud Sites platform. No customer impact is anticipated at this time as our Operations team works to gracefully transition the systems being updated.
Jan 6, 09:44 CST
- As you may be aware, multiple server vulnerabilities were recently released. These vulnerabilities, known as “Meltdown” and “Spectre” or by their CVEs: CVE-2017-5754, CVE-2017-5753, and CVE-2017-5715. We are aware of these vulnerabilities and are presently working on implementing available patches as soon as possible. Please check back here for further updates.
We are available to assist with any questions or concerns via livechat, email at firstname.lastname@example.org
, or by telephone at (855)-348-9060.
Jan 4, 11:25 CST