All Systems Operational
PHP Services Operational
LAN   Operational
PHX   Operational
IIS Services Operational
LAN   Operational
PHX   Operational
MariaDB Operational
LAN   Operational
PHX   Operational
MSSQL Operational
LAN   Operational
PHX   Operational
FTP Operational
LAN   Operational
PHX   Operational
Management Portal Operational
Management Portal   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Apr 12, 14:43 CDT
Past Incidents
Apr 24, 2018

No incidents reported today.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018
Resolved - The issue in the PHX data center with SMTP authentication errors has been resolved.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434
Apr 20, 15:02 CDT
Identified - At this time our Operations team is working to resolve an issue in the PHX data center and SMTP authentication errors.

We will provide additional information as soon as it is available. If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Apr 19, 16:39 CDT
Apr 18, 2018

No incidents reported.

Apr 17, 2018
Completed - The scheduled maintenance has been completed.
Apr 17, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 00:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Cloud Sites infrastructure.

During this maintenance customers may experience issues provisioning new sites.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Mar 29, 14:50 CDT
Apr 16, 2018
Resolved - The issue in the LAN data center with SMTP authentication errors has been resolved.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Apr 16, 20:37 CDT
Identified - At this time our Operations team is working to resolve an issue in the LAN data center and SMTP authentication errors.

We will provide additional information as soon as it is available. If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Apr 16, 17:15 CDT
Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018
Completed - The scheduled maintenance has been completed.
Apr 13, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:00 CDT
Scheduled - The Cloud Sites operations team will be doing an emergency patch to the Cloud Sites Load Balancers in the LAN datacenter tonight. Customer websites should not see any interruption, as traffic is routed between devices. However, DNS propagation or momentary connection issues may occur. Refreshing pages would resolve the issue.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Apr 13, 09:24 CDT
Resolved - The issue with the external provider has been resolved. The intermittent issue was caused by a very large-scale volumetric DDoS attack that was directed to the provider's servers and impacted multiple regions.
Apr 13, 07:27 CDT
Monitoring - We are aware of intermittent issues causing some websites and servers including Liquidweb.com to experience failures when routing DNS through a 3rd party web security provider.

If you are pointing your website or server hostname or IP to an external security hosting provider, please check their status page and consider updating the DNS for your website or server to point directly to your Liquid Web solution in order to work around the intermittent issues they are experiencing.
Apr 13, 05:55 CDT
Resolved - The issue has been resolved in the US, thanks for your patience.
Apr 13, 05:44 CDT
Monitoring - We are aware of intermittent issues causing some websites and servers including Liquidweb.com to experience failures when routing DNS through a 3rd party web security provider.

If you are pointing your website or server hostname or IP to an external security hosting provider, please check their status page and consider updating the DNS for your website or server to point directly to your Liquid Web solution in order to work around the intermittent issues they are experiencing.
Apr 13, 02:51 CDT
Apr 12, 2018
Completed - The scheduled maintenance has been completed.
Apr 12, 21:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:01 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Cloud Sites infrastructure.

During this maintenance customers may experience issues provisioning new sites.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Apr 12, 14:46 CDT
Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.